Terms and Conditions - Home Clearance East London
Welcome to our Home Clearance East London services. By engaging with our services, you agree to abide by the following terms and conditions. Please read them carefully to understand your rights and obligations.
1. Introduction
These terms and conditions govern the provision of home clearance services by our company in East London. By hiring us, you accept these terms in full.
2. Services Provided
We offer comprehensive home clearance services, including:
- Removal of unwanted items
- Furniture disposal
- Recycling and donation coordination
- Clean-up and debris removal
Our team is trained to handle all types of items with care and professionalism.
3. Booking and Scheduling
To schedule a service, you must provide accurate information regarding the location, size of the property, and the volume of items to be cleared. We strive to accommodate your preferred dates; however, availability cannot be guaranteed.
3.1 Confirmation
Once your booking is received, a confirmation will be sent to you via email or phone. Please ensure all details are correct to avoid any discrepancies.
4. Pricing and Payment
Our pricing is based on the volume of items and the level of service required. An estimate will be provided prior to the commencement of work.
- Fixed Rates: For standard clearance jobs.
- Hourly Rates: For additional or unexpected work.
Payment is due upon completion of the service. We accept various payment methods, including credit/debit cards and bank transfers.
5. Cancellation Policy
Should you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee.
5.1 Refunds
Refunds will be processed if cancellation is made within the stipulated time frame. No refunds are available for cancellations made after the 48-hour period.
6. Liability
We take utmost care in handling your belongings. However, we cannot be held responsible for:
- Items not declared prior to clearance
- Damage caused by existing structural issues
- Loss or damage of items during clearance
It is recommended to clearly communicate any valuable or fragile items to ensure proper handling.
7. Insurance
Our services are covered by comprehensive insurance to protect against accidental damage or loss during the clearance process.
8. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking and clearance process will be used solely for service provision and will not be shared with third parties.
9. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in East London.
10. Amendments
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you in a timely manner.
11. Acceptance of Terms
By engaging our home clearance services in East London, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.